Contact & recovery help
Need help with a deleted website, a missing page or an existing restoration job? Choose the route that matches your situation.
Recovery tools and job support
For WBRestore jobs and questions about its tools, open WBRestore and select Support to use its support chat. Have your job reference and the original website URL ready.
Before starting a new recovery
Read our Wayback Machine recovery guide, then compare recovery options. For an alternative recovery workflow, visit SiteReco.
What to share
- The original URL or domain and the approximate date it disappeared.
- Whether you need one page, files or a whole website.
- Your existing job reference, if you have one.
Do not send passwords, payment card details or private customer data in a support chat. Archived pages are not a substitute for your database or hosting backups.